Shipping & Returns
Processing Time: All orders are handmade with love in my home studio and ship within 3–7 business days.
Shipping: Sticker orders are mailed in rigid, protective mailers with tracking for U.S. orders only.
International shipping isn’t available at this time.
Refund Policy: We want you to be satisfied with your purchase from Cutiie Star. If you are not completely happy with your order, you may request a return within 07 days of receiving your item.
To be eligible for a return:
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The item must be unused and in the same condition that you received it
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The item must be in its original packaging
Order Changes: Need to update your order? No worries! Please email me at hello@cutiiestar.com within 12 hours of placing your order, and I’ll do my best to help.
Damages & Issues: Please take a moment to check your order as soon as it arrives. If anything arrives damaged, defective, or incorrect, reach out right away so I can make it right.
Claims must be submitted within 7 days of delivery, after that window, I’m unable to accept claims.